1. COLLECTION AND USE OF DATA INFORMATION
1.1. How do you collect my information?
We collect information when you:
a. use our services;
b. browse our website;
c. engage with us through social media;
d. access our website through a mobile device; or
e. use our mobile applications.
The types of personal information we collect are those which you provide to us, such as your name, contact details, date of birth, bank account or credit card details, and e-mail address.
We automatically collect information sent by your computer when you browse our website, or sent by your mobile device when you use our mobile applications. This information includes your browser type, IP address, and the pages you visit. This information is collected for analysis and evaluation in order for us to improve our website, our mobile applications, and the products and services which we provide. This information will not be used in association with your personal information.
1.2. How do you use my information?
Personal information which you provide to us may be used, disclosed, and/or processed by us, and our related or affiliated co-operatives and organisations for the purposes of facilitating your transactions with us, and to keep you informed of updates, changes, and developments relating to us, the scope of which may include but is not limited to:
a. administering and maintaining your account with us;
b. processing and fulfilling your order for goods and services purchased from us;
c. verifying and processing payment and/or credit control when you purchase goods and services from us;
d. engaging third party service providers to perform certain aspects of services provided by us;
e. unless you notify us in writing that you do not wish to receive such information, sending you information from time to time through e-mail and post about our products and services, promotions and special offers, upcoming events and other information which may be of interest to you;
f. customer profiling, market analysis, and research to improve our product and service offerings to you;
g. communicating with you on matters relating to your account with us, including administering any membership benefits and entitlements;
i. responding to queries or feedback from you;
j. enforcing our legal rights and remedies; and
k. for such other purposes as permitted by applicable law or with your consent.
2.1 How do you get my consent?
2.2 How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information by contacting us at firstname.lastname@example.org.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
5. THIRD-PARTY SERVICES
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
8. AGE OF CONSENT
We do not knowingly collect or solicit personal data from those below the age of 18, or knowingly allow such persons to register an account with us. The Service is not intended for use by persons under 18 years of age. If you are under 18 years of age, please do not attempt to register for or to use the Service and/or the Website, or send us any personal data about yourself.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
10. QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you or simply want more information contact our Privacy Compliance Officer at email@example.com